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Malmaison Newcastle, Newcastle upon Tyne
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Key details
About the Hotel
Quayside,
Newcastle upon Tyne,
United Kingdom,
NE1 3DX,
Tyne and Wear
Malmaison Newcastle, a 4-star hotel housed in a former Co-operative Society warehouse on Newcastle Quayside, features 122 luxurious rooms with Millennium Bridge views.
Modern Room Amenities
All rooms at Malmaison feature storm force showers, complimentary Wi-Fi, and flat screen TVs, with options ranging from standard queens to the Ark Royal Signature Suite with twin baths.
Dining and Drinks
Chez Mal Brasserie serves British and French inspired dishes with seasonal menus, while the adjoining Chez Mal Bar offers craft beers, wines, and signature cocktails crafted by expert mixologists.
Business Meeting Spaces
The hotel's meeting facilities accommodate up to 80 delegates, equipped with the latest technology and creative catering services.
Central River Location
Located slightly back from the riverfront, Malmaison Newcastle stands 0.8 miles from Newcastle Central Station and 0.5 miles from Manors.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Parking
GBP 10 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Spa & wellness centre
Back massage
Head massage
Full body massage
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Quayside,
Newcastle upon Tyne,
United Kingdom,
NE1 3DX,
Tyne and Wear
Map view
street view
Quayside,
Newcastle upon Tyne,
United Kingdom,
NE1 3DX,
Tyne and Wear
City landmarks
Bridge
Gateshead Millenium Bridge
1.0
km
Night club
Newcastle Castle
820 m
Bridge
The Tyne Bridge
930 m
Gallery
The Biscuit Factory
890 m
Museum
The Great North Museum
1.7
km
Museum
Life Science Centre
1.6
km
Bridge
High Level Bridge
670 m
Museum
Victoria Tunnel
910 m
Museum
Discovery Museum
1.8
km
Church
Saint Nicholas Cathedral
820 m
Market
Grainger Market
1.1
km
St Nicholas Square
Newcastle Cathedral
820 m
Cinema
Tyneside Cinema
700 m
Grainger Street Newcastle city centre
Grainger Town
1.1
km
Square
The Blue Carpet
900 m
Bessie Surtees House 41-44 Sandhill Quayside
Historic England
620 m
Mall
Eldon Square
1.3
km
Monument
Grey's Monument
1.1
km
Grey Street
780 m
Gallery
Laing Art Gallery
940 m
Stadium
St James' Park
1.8
km
Church
Cathedral Church of St Mary
1.4
km
Museum
Seven Stories
900 m
Shopping Area
Central Arcade Newcastle
1.1
km
Nearby
Market
The Quayside
370 m
Gallery
Baltic Centre for Contemporary Art
430 m
Museum
Holy Jesus Hospital
470 m
Bridge
Swing Bridge
590 m
Museum
St Mary's Heritage Centre
460 m
Gallery
Side Photographic Gallery
520 m
Restaurants
Pitcher & Piano
190 m
108 Quayside
Aneesa's Buffet Restaurant
160 m
Forster Street The Quayside
Tomahawk Steakhouse Newcastle
160 m
95 Quayside
BALTIC Kitchen
270 m
Gateshead Quays South Shore Road
The Broad Chare
300 m
25 Broad Chare Quayside
The Head of Steam Quayside
310 m
11-17 Broad Chare Quayside
Piccolinos
400 m
Stockbridge House Stockbridge Trinity Gardens
St Vincent
330 m
29 Broad Chare
The Sir Michael Straker Cafe at Sage Gateshead
560 m
St. Marys Square
Reviews and Ratings
Feedback from previous guests about their experience.
64%
enjoyed the hotel and would happily stay again
6.4/10
Nice
Rooms
7.8
Location
9.0
Service
8.0
Dining
7.2
Guest reviews
6.4/10
based on 5 reviews
4.5/5
based on 4140 reviews
8.5
8.5/10 based on 4659 reviews
#4 of 91 hotels in Newcastle upon Tyne based on Tripadvisor
Elizabeth
United Kingdom,
March
2025
6.8/10
I had a great time at Malmaison Newcastle, with cozy rooms and a stunning view of the Millennium Bridge that really made my stay special. The dining experience was solid, especially the quality of the food, though I did have a minor hiccup with my breakfast. The staff were friendly, enhancing the vibe, but a couple of areas could use a sprucing up. Overall, I’d definitely return for the charm and location.
Rooms
9.0
My room offered a fantastic view and was quite spacious, though feel it could use some modern touches. The bedding was super comfy and set the mood for a restful stay.
Service
9.0
The staff were warm and attentive, especially during meals. They really made an effort to ensure I felt looked after, which was a nice touch.
Location
10.0
The hotel's spot by the river is unbeatable, perfectly situated for exploring the city's vibrant side and soaking in scenic views.
Dining
8.0
I enjoyed my meals; the quality was impressive. Sunday lunch was particularly well presented, even if my breakfast kipper could have been fresher.
Facilities
8.0
The amenities were decent with some nice extras like quality toiletries. I appreciated the overall cleanliness and upkeep of the common areas.
Jimmy
United Kingdom,
March
2025
6.6/10
I had a lovely stay at Malmaison Newcastle, enjoying a comfortable room with stunning views of the Tyne. The staff were friendly and helpful, enhancing my experience. However, I found the bathroom could use some TLC and the dinner menu was a bit limited. Overall, I would still recommend the hotel for its excellent location and breakfast offerings.
Rooms
8.0
My room was lovely and had great views of the river. It was comfortable, but the bathroom felt a bit cramped and lacking in toiletries.
Service
9.0
The staff were friendly and welcoming, especially the barman who made the cocktails fun. I had a few issues during my stay, but the overall service was pleasant.
Location
10.0
The hotel's location along the quayside was perfect for enjoying the river views and exploring nearby bars and shops.
Dining
8.0
Breakfast was truly excellent, with plenty of options to choose from. However, I thought the dinner menu was too small and some dishes weren't filling enough.
Facilities
7.0
The hotel offered good amenities like room service and a lovely bar area, although I did wish for more variety in the restaurant's offerings.
Owen
United Kingdom,
January
2025
6.6/10
I had a lovely stay at Malmaison Newcastle, with fantastic staff and a beautiful view of the River Tyne. While the location was great and the overall vibe was positive, I did find some areas that could use improvement, like the restaurant's service speed and the overall decor needing a bit of a refresh. But, hey, my dining experience was still enjoyable thanks to the delicious food and friendly servers.
Rooms
8.0
The room I stayed in was spacious, clean, and boasted a great view over the Quayside. The comfy bed made it really easy to unwind after a busy day.
Service
9.0
Staff were super friendly and really attentive, especially during breakfast. They made me feel welcomed throughout my stay, which definitely added to the enjoyable experience.
Location
8.0
The location was pretty solid; it’s just a short walk to nearby bars and restaurants, plus those views of the Millennium Bridge are to die for. It’s about a 15-minute uphill walk to the city centre, which wasn’t too bad.
Dining
7.0
The food in the restaurant was quite good but the service was a bit slow. When it did arrive, it was delicious, and I appreciated that the staff handled any delays with a discount.
Facilities
8.0
I enjoyed the overall vibe in the bar area, and the room service was handy. There are laundry and dry cleaning options, which made things a little easier during my stay.
Stanley
United Kingdom,
November
2024
6.6/10
My stay at Malmaison Newcastle had its ups and downs. The location by the Quayside offered stunning views, but I did encounter some issues with service and cleanliness. Breakfast could have been better, as some items were served cold, which was disappointing for such a well-regarded hotel. Overall, it feels like there are great aspects to enjoy, but also notable areas for improvement.
Rooms
6.0
The room was spacious, which I appreciated, but the cleanliness could have been better, and I found some maintenance issues. The decor felt a bit tired and gloomy, making me wish for some updates.
Service
6.0
The staff showed moments of friendliness, especially during breakfast, but I did have a few interactions where the responsiveness could have been improved. At times, I felt like my concerns weren't taken seriously enough.
Location
8.0
The hotel's location is fantastic, right on the Quayside with easy access to beautiful views of the river and bridges. It's perfect for exploring Newcastle and close to various bars and restaurants.
Dining
6.0
Breakfast was a letdown for me, as items were not fresh and served cold. While I appreciated the effort made by the waiting staff to accommodate dietary needs, the overall quality did not meet my expectations.
Facilities
7.0
The hotel has a nice bar atmosphere, and I enjoyed some of the cocktails, but there were minor maintenance issues that were concerning. The bar had a good vibe, which made for a pleasant place to unwind.
Peter
United Kingdom,
October
2024
5.6/10
My recent stay was overall lovely, with a comfortable room that had a magnificent view of the River Tyne. However, the checkout process left a bit to be desired—poor service and confusion around billing dampened an otherwise enjoyable experience. The friendly staff, especially during breakfast, really stood out and made my stay nice.
Rooms
8.0
I booked an upgraded river view room that was spacious, clean, and beautifully decorated. The bed was one of the most comfortable I've ever slept in, but the lack of complementary bottled water was a minor downside.
Service
7.0
The staff were exceptionally friendly and helpful throughout my stay, especially during breakfast when Tirso provided excellent service. It was disappointing during checkout, though, as there was confusion and a lack of attention.
Location
9.0
Malmaison's location right by the river and near the Millennium Bridge is fantastic. I had easy access to the city center and enjoyed lovely scenic walks along the riverside.
Dining
7.0
While I didn't dine at the hotel beyond breakfast, I heard great things about the food quality and the bar area had a nice ambiance, making it a lovely spot to unwind. However, I felt the breakfast for the price didn't quite match my expectations.
Facilities
8.0
The hotel was clean and well-maintained, with good facilities overall. I appreciated the quick check-in and check-out process, although the checkout experience could have been better.
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